This Data Protection Policy outlines how GCC Exchange Pte Ltd collects, uses, maintains and discloses your Personal Data. GCC safeguards your Personal Data in accordance with the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”). This Data Protection Policy supplements but does not supersede nor replace any other consents which you may have previously provided to us, and your consents herein are additional to any rights which we may have as required by our regulators MAS to collect, use or disclose your Personal Data.
When you request our services, you may be required to provide us with your Personal Data. In doing so, you agree and consent to GCC Exchange Pte Ltd and its related corporations (collectively referred to herein as "GCC", "us", "we" or "our") as well as our respective agents, authorised service providers and relevant third parties collecting, using, disclosing and/or sharing your Personal Data in accordance with this Data Protection Policy.
Failure to provide such Personal Data or withdrawal of your consent for us to process your Personal Data may result in GCC being unable to provide you with effective and continuous services.
If you should withdraw your consent to the processing or handling of your Personal Data in respect of any purpose which we may reasonably consider to be essential in order for us to provide you with the services requested / applied for, we may not be in a position to continue to provide our services to you or administer any contractual relationship which may be in place between us. Furthermore, we shall be entitled to treat such withdrawal as your termination of any account / agreement which you may have with us, without prejudice to any rights and remedies which we may have at law against you.
Notwithstanding the generality of the foregoing and for avoidance of doubt, upon the termination or expiry of your contractual relationship with us, we may still continue using or disclosing your personal data as may be necessary, required, authorised or permitted for compliance with applicable law or as may be requested by the relevant regulatory bodies, government agencies, statutory boards, administrative bodies, authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes to which we may be subject, whether situated locally or overseas.
In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Examples of such Personal Data you may provide to us may include (depending on the nature of your interaction with us) your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
The Personal Data we collect can be either obligatory or voluntary. Obligatory Personal Data are those that we require in order to provide you our services. If you do not provide us with obligatory Personal Data, we would not be able to provide you services. Voluntary Personal Data are those that are not mandatory in order for us to provide you with our services. If you do not provide us with voluntary Personal Data, you can still sign up for our products and services. Obligatory and voluntary Personal Data differ for each products and services and will be indicated in the application forms.
Generally, we obtain your Personal Data in various ways, such as:
Generally, GCC collects, uses and discloses your Personal Data for the following purposes:
If you are an employee of an external service provider of GCC, GCC also collects, uses and discloses your Personal Data for the following purposes:
If you submit an application to us as a candidate for an employment or representative position, GCC also collects, uses and discloses your Personal Data for the following purposes:
Where permitted under the Act, GCC may also collect, use and disclose your Personal Data as follows:
If you have provided your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, GCC may contact you using such Singapore telephone number(s) (including via voice calls, text, fax or other means) with information about our products and services (including discounts and special offers).
In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
You have a choice to withdraw your consent for receiving marketing or promotional materials / communication. You may contact us using the contact details found below.
Please be aware that once we receive confirmation that you wish to withdraw your consent for marketing or promotional materials/communication, we will require some time to process your withdrawal request. During this period of time you may still receive marketing or promotional materials/communication. Please note that even if you withdraw your consent for the receipt of marketing or promotional materials, we may still contact you for other purposes in relation to the accounts, facilities or services that you hold or have subscribed to with GCC.
Your Personal Data held by us shall be kept confidential. However, in order to provide you with effective and continuous products and services, and for the purposes listed above (where applicable), your Personal Data may be disclosed to the following parties:
Employee access is only limited to authorised employees who are fully trained in handling your information. These authorised personnel are required to ensure the confidentiality of your information and to respect your privacy at all times. Employees who have access to your information will be subjected to disciplinary action should they fail to observe this Data Protection Policy and other guidelines, codes or policies which we may issue to them from time to time.
If we disclose any of your Personal Data to our authorised agents or service providers, we will require them to appropriately safeguard the Personal Data provided to them.
We will only retain your Personal Data for as long as necessary to fulfil the purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements.
Please note that we may update this Data Protection Policy from time to time to ensure that this Data Protection Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. If there are material changes to this Data Protection Policy, we will notify you by posting a notice of such changes on our website or by sending you a notification directly. Do periodically review this Data Protection Policy to stay informed on how we are protecting and managing your information.
Subject to your rights at law, you agree to be bound by the prevailing terms of the Data Protection Policy.
This Data Protection Policy was last updated in April 2015.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested / applied for.
We are committed to ensure that the Personal Data we hold about you is accurate, complete, and up-todate. If there are any changes to your Personal Data or if you believe that the Personal Data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us so that we may take steps to update your Personal Data.
You have the right to access your Personal Data. If you would like to request access to your Personal Data, please contact us. Please note that depending on the information requested we may charge a small fee. We may also take steps to verify your identity before fulfilling your request for access to your Personal Data.
If you need to contact us, you may visit our branch, call our Data Protection Officer on (65) 6836 2011 or (65) 6294 7081 (Overseas) or visit us at 111 North Bridge Road, #06-14/15/16, Peninsula Plaza S(179098)
Alternatively, you may also write to our Data Protection Officer as follows:
GCC Exchange Pte Ltd
111 North Bridge Road, #06-14/15/16, Peninsula Plaza S(179098)
Effective date: 1st July 2017
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